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Have Any Questions? We’re Here to Help.
Have any questions about our motorbikes, prices, or rental service? Feel free to contact us anytime. We’re always happy to help!
Frequently asked questions
For motorbikes over 50cc, you need a valid motorcycle license that is recognized in Vietnam. An International Driving Permit (IDP) issued under the 1968 Vienna Convention, together with your original motorcycle license, is generally required for foreign riders.
If you don't have a valid license, we recommend choosing a 50cc motorbike where permitted, or using other transportation options such as Grab. Please contact us if you're unsure whether your license is valid in Vietnam.
Yes. You don't have to leave your passport as a deposit. Cash deposits are available depending on the motorbike you rent.
The deposit is returned when you return the motorbike in the agreed condition. Our team will explain the deposit amount before you confirm your rental.
Don't worry — if the motorbike has a mechanical problem caused by normal wear and tear or a natural mechanical failure, please contact us immediately. We will help arrange a repair, replacement, or roadside assistance when possible, and you will not be charged for normal mechanical failures.
However, if the damage is caused by an accident, misuse, negligence, or improper use by the rider, the rider is responsible for the repair costs.
Please don't repair or modify the motorbike yourself. Contact AKi first so we can help you properly.
Traffic fines are the responsibility of the rider who committed the traffic violation. If you are stopped or receive a fine, please contact us. We can help you communicate with the police and explain the necessary procedures.
Any traffic fines, penalties, or related costs caused by your violation are not included in the rental price and must be paid by the rider.
